Privacy Policy

1. Overview

Unwritten AI ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and what rights you have regarding your personal information.

This policy applies to the Unwritten AI mobile application and the website unwrittenai.app. By using our services, you agree to the collection and use of information as described in this policy.

2. Data we collect

Account data

• Email address (used for authentication)
• Display name and hero name (chosen by you)
• Subscription tier and status
• Account creation date

Gameplay data

• Game sessions, turn history, and narrative logs
• Character statistics, skill levels, and progression
• In-game choices and free-text inputs
• Daily turn usage and quota data

Usage analytics

• App events (session start, turn completed, act reached)
• Feature usage patterns
• Device type and operating system (aggregated)

3. How we use your data

• To provide and operate the App and its features
• To authenticate your account and manage subscriptions
• To enforce daily usage quotas and subscription limits
• To generate personalized narrative content via AI
• To analyze usage patterns and improve the App
• To communicate important service updates
• To detect and prevent fraud or abuse

We do not sell your personal data to third parties. We do not use your data for advertising purposes.

4. Third-party services

We work with trusted third-party service providers to operate the App. These providers assist with the following functions:

• Account authentication and secure data storage
• AI-powered narrative content generation
• Anonymous usage analytics to improve the App
• Subscription management and payment processing

Each provider processes only the data necessary for their specific function and is contractually bound to protect your information. Payments are handled exclusively by Apple and Google through their respective app stores — we never store payment card details.

We do not share your personal data with advertising networks or data brokers.

5. Data retention

We retain your account and gameplay data for as long as your account is active. If you delete your account, your personal data is permanently deleted within 30 days, except where retention is required by law.

Analytics data is retained in aggregated, anonymized form.

6. Data security

We implement industry-standard security measures including:

• Encrypted connections (HTTPS/TLS) for all data in transit
• Row-level security on all database tables
• Authenticated API access with rate limiting
• No storage of payment information (handled by Apple/Google/RevenueCat)

No system is completely secure. We cannot guarantee absolute security of your data and encourage you to use a strong, unique password for your account.

7. Your rights (GDPR)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your account and associated data
• Portability — request your data in a structured, machine-readable format
• Objection — object to processing of your data

To exercise any of these rights, contact us at privacy@unwrittenai.app. We will respond within 30 days.

8. Children's privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via the App or by email. Your continued use of the App after changes take effect constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests:
privacy@unwrittenai.app